Privacy Policy for Dubois English Academy
Dubois English Academy is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share information when you use our site and our educational services. We provide comprehensive English language courses for all levels, including general English, business English, exam preparation (TOEFL, IELTS), and specialized courses for professionals.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes information that you provide directly to us, such as your name, contact information (address, phone number), educational background, English proficiency level, payment information (handled securely by our payment processors), and any other information you choose to share with us when you register for courses, contact us, or participate in our online platform.
- Usage Data: We collect information about how you use our site, including the pages you visit, the resources you access, and the dates and times of your visits. This data may be collected through cookies and similar technologies.
- Technical Information: We automatically collect certain technical information about your device and browser, including your IP address, browser type, operating system, and device identifiers.
How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To deliver our English language courses, manage your account, process payments, and provide customer support.
- To Improve Our Services: To analyze usage data and feedback to improve our site, courses, and overall learning experience.
- To Communicate with You: To send you important notices about your account, course updates, promotional materials, and other relevant information. We will only send you marketing materials if you have opted in to receive them.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- For Security Purposes: To protect the security and integrity of our site and services.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, data analytics, email marketing, and other essential services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity. We will notify you if your information is subject to a different privacy policy as a result of such a transfer.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to:
- Access your personal data: You can request a copy of the personal data we hold about you.
- Rectify your personal data: You can request that we correct any inaccurate or incomplete personal data we hold about you.
- Erase your personal data: You can request that we delete your personal data under certain circumstances.
- Restrict the processing of your personal data: You can request that we restrict the processing of your personal data under certain circumstances.
- Object to the processing of your personal data: You can object to the processing of your personal data under certain circumstances.
- Data portability: You can request that we transfer your personal data to another organization in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at the address provided below.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and update the effective date. Your continued use of our site and services after the posting of changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Dubois English Academy 14 Rue du Faubourg Saint-Honoré, Floor 2, 75008 Paris, Île-de-France, France